FAQ Page

  /  FAQ Page

1. Which payment methods do you accept?

We currently only accept cryptocurrencies. For this purpose, we use CryptoCurrencyCheckout.com as a payment gateway. We currently accept BTC, ARRR and XMR.

2. How does the payment process work?

It is quite simple. In the shopping cart you choose payment with crypto and select your cryptocurrency. In the process you will receive further instructions and the address to which you must transfer your coins after purchase. Important! Please always enter the Tx ID. We recommend that you enter a memo when making a transaction via your wallet. This is optional, but serves the purpose of better allocation.

3. What are the shipping costs in the shop?

We do not charge additional shipping costs for shipping within the EU, instead we already include them in the fixed price.

4. What happens after the payment?

As soon as your payment has been received and booked, we will prepare the goods for dispatch.

5. How long is the shipment time?

Usually we or our partners ship the goods within 3 working days after receipt of payment? You should allow for a total delivery time of 7-10 days.

6. What happens if my shipment has not arrived?

Please contact us, write us the Tx ID and send us the memo you optionally provided during the transaction.

7. Will I receive an invoice?

Yes, your invoice will be sent to you by email.

8. How secure is shopping on coinshopping.online?

Our server supports SSL, so that personal data is transmitted in encrypted form and cannot be read by third parties.

9. What happens to my data after my purchase?

We have no interest in collecting data. If you wish, we will delete your data after sending it. Some of the items offered here are offered by third parties. When you purchase these items, we have to forward the data to the service provider due to the shipping process. The articles are marked accordingly, so that you know about it.
This external service provider is Shirtee.com. Further information on data protection can be found here: https://www.shirtee.com/en/datenschutz/

10. I have a question about a product!

Please contact us via the contact form if you have a specific question about a certain product.
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